The Malta Remote Gaming Council
Privacy Statement
This Privacy statement explains in full the following:
• What personally identifiable information MRGC collects.
• What organization collects the information.
• How MRGC uses the information.
• With whom MRGC may share user information.
• What choices are available to users regarding collection, use
and distribution of the information.
• What types of security procedures are in place to protect the
loss, misuse or alteration of information under MRGC control.
• How users can correct any inaccuracies in the information.
Furthermore, this Privacy statement complies with the eight enforceable principles of good practice. They say that data must be:
• Fairly
and lawfully processed;
• Processed for limited purposes;
• Adequate, relevant and not excessive;
• Accurate;
• Not kept longer than necessary;
• Processed in accordance with the data subject's rights;
• Secure;
• Not transferred to countries without adequate protection.
If users have questions or concerns regarding this statement, they should contact Customer Care by E-mail: info@mrgc.org.mt
INFORMATION
COLLECTION & USE
Information Collection
MRGC is the sole owner of the information collected on http://www.mrgc.org.mt.
MRGC collects information from our users at several different points on
our Web site.
Information
Use
We use the information solely to track how many individuals use our site,
which pages they use. This information enables us to improve our site
for all customers. We do not share, sell or pass on any of this information
to third parties.
Profile
We store information that we collect through cookies, log files, to create
a profile of our users. A profile is stored information that we keep on
individual users that details their viewing preferences. Consequently,
collected information is tied to the users personally identifiable information
to provide offers and improve the content of the site for the user. This
profile is used to tailor a user’s visit to our Web site, and to
direct pertinent marketing promotions to them. We [do not] share your
profile with other third parties
Cookies
A cookie is a piece of data stored on the user’s computer tied to
information about the user. [Usage of a cookie is in no way linked to
any personally identifiable information while on our site. We use session
ID cookies. For the session ID cookie, once users close the browser, the
cookie simply terminates.
Log Files
Like most standard Web site servers we use log files. This includes internet
protocol (IP) addresses, browser type, internet service provider (ISP),
referring/exit pages, platform type, date/time stamp, and number of clicks
to analyze trends, administer the site, track user’s movement in
the aggregate, and gather broad demographic information for aggregate
use. IP addresses, etc. are not linked to personally identifiable information.
COMMUNICATIONS FROM THE SITE
Special
Offers and Updates
Visitors who sign up will occasionally receive information on products,
services, special deals, and a newsletter. Out of respect for the privacy
of our users we present the option to not receive these types of communications.
Please see the Choice and Opt-out sections.
Newsletter
If a user wishes to subscribe to our newsletter, we ask for contact information
such as name and email address. Out of respect for our users privacy we
provide a way to opt-out of these communications. Please see the Choice
and Opt-out sections.
Service
Announcements
On rare occasions it is necessary to send out a strictly service related
announcement. For instance, if our service is temporarily suspended for
maintenance we might send users an email. Generally, users may not opt-out
of these communications, though they can deactivate their account. However,
these communications are not promotional in nature.
Customer Service
We communicate with users on a regular basis to provide requested services
and in regards to issues relating to their account we reply via email
or phone, in accordance with the users wishes.
SHARING
Legal
Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose
personal information when required by law wherein we have a good-faith
belief that such action is necessary to comply with a current judicial
proceeding, a court order or legal process served on our Web site.
Choice/Opt-out
Users who no longer wish to receive our newsletter and promotional communications
may opt-out of receiving these communications by replying to unsubscribe
in the subject line in the email or email us at
info@mrgc.org.mt
Links
This Web site contains links to other sites. Please be aware that we,
MRGC are not responsible for the privacy practices of such other sites.
We encourage our users to be aware when they leave our site and to read
the privacy statements of each and every Web site that collects personally
identifiable information. This privacy statement applies solely to information
collected by this Web site. [Discuss co-branding and/or framing relations
where the user may not know who is collecting the information].
Surveys
[& Contests]
[From time-to-time] our site requests information from users via surveys
or contests. Participation in these surveys or contests is completely
voluntary and the user therefore has a choice whether or not to disclose
this information. The requested information typically includes contact
information (such as name and shipping address), and demographic information
(such as zip code). Contact information will be used [shared with the
contest [survey] sponsors] to notify the winners and award prizes. [Anonymous]
Survey information will be used for purposes of monitoring or improving
the use and satisfaction of this site. Users’ personally identifiable
information is not shared with third parties unless we give prior notice
and choice. Though we may use an intermediary to conduct these surveys
or contests, they may not use users’ personally identifiable information
for any secondary purposes.
Tell-A-Friend
If a user elects to use our referral service for informing a friend about
our site, we ask them for the friend’s name and email address. MRGC
will automatically send the friend a one-time email inviting them to visit
the site. MRGC stores this information for the sole purpose of sending
this one-time email and tracking the success of our referral program.
The friend may contact MRGC at
info@mrgc.org.mt
to request the removal of this information from our database.
Security
This Web site takes every precaution to protect our users’ information.
When users submit sensitive information via the Web site, their information
is protected both online and off-line.
Correcting/Updating/Deleting/Deactivating Personal Information
If a user’s personally identifiable information changes (such as
zip code, phone, email or postal address), or if a user no longer desires
our service, we provide a way to correct, update or delete/deactivate
users’ personally identifiable information.
Notification of Changes
If we decide to change our privacy policy, we will post those changes
to this privacy statement, the homepage, and other places we deem appropriate
so our users are always aware of what information we collect, how we use
it, and under what circumstances, if any, we disclose it. We will use
information in accordance with the privacy policy under which the information
was collected.
If, however, we are going to use users’ personally identifiable
information in a manner different from that stated at the time of collection
we will notify users via email. Users will have a choice as to whether
or not we use their information in this different manner. However, if
users have opted out of all communication with the site, or deleted/deactivated
their account, then they will not be contacted, nor will their personal
information be used in this new manner. In addition, if we make any material
changes in our privacy practices that do not affect user information already
stored in our database, we will post a prominent notice on our Web site
notifying users of the change. In some cases where we post a notice we
will also email users, who have opted to receive communications from us,
notifying them of the changes in our privacy practices.
Contact Information
If users have any questions or suggestions regarding our privacy policy,
please contact us at:
Email:
info@mrgc.org.mt
Web site:
http://www.mrgc.org.mt